Politique de remboursement

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
We always aim for 100% customer satisfaction, and that you love our product. All customized products can't be returned.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


If there are any problems with your order, contact us and we will do everything we can to satisfy you completely. You can always contact us for any return question at support@futmauricie.com.